Testimonials (Continued): Family Business Coach, Francine Z. Carlin, Vancouver

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Testimonials (continued)

Good job in chairing today and moving forward many of the complex and potentially controversial matters.
- M.Louie, D+H Group, LLP

"Francine is a highly skilled facilitator. She led us through potentially contentious ground to quickly find a constructive common ground. Francine masterfully led us through the first steps in developing a culture of empowered leadership."
- R. Penco, Fraser Valley Regional Library

"Francine's professionalism, insight and communication skills were instrumental in helping us move out of serious institutional ruts into a more empowered, cohesive, and energetic organization."
- K. Keller, Anchorage Public Libraries

"The ability to start with a framework in the morning and work through the issues was absolutely necessary to achieve a productive solution. Francine's presence was great."
- L. Simkins, Copper Lion, Inc.

"Well done! It is your fast and decisive action that will stop future acts of this nature and promote harmony and respect within the Company. Once again Francine thank you for your assistance."
- M. Lotzkar, Pacific Metals Ltd., International Scrap Recyclers

"With Francine's guidance, sensitivity, and insight, we were able to create a working cross-generational family council where authentic, frank dialogue and decision-making took place."
- R. Switzer, William Switzer & Associates

"Francine's strategic approach to addressing citizen communication concerns created an environment of trust and understanding among participants."
- B. Hawshaw, City of North Vancouver

"Francine's counsel was a valuable anchor as we underwent corporate reorganization. Her business intuition, common sense approach, and insight into human dynamics helped me effectively manage our process of organizational change."
- D. Prior, The Caldwell Partners Executive Search

"Francine is able to creatively link issues of the heart to the real world of business."
- D. and J. Miller, JJM Construction

"Francine does not soft pedal; she helped us confront difficult issues and did so with graceful candor."
- K. Keller, Anchorage Municipal Libraries

"Whether issues stem from leadership changes, mergers, acquisitions, or re-engineering efforts, Francine is facile at surfacing concerns and building a foundation for team trust and collaboration."
- J. Fox-Johnson, American Association of Health Plans

"Francine's facilitation helped us improve our communication and work more productively as a team."
- B. Martinuzzi, PCSupport.com

"As a result of Francine's intervention, senior managers were able to mend some fences and clear the way for greater mutual trust and respect."
- G. Zlotnik, ZLC Financial Group

"Francine's preparation before our retreat really paid off. She is a great facilitator and we were lucky to be able to work with a professional of her calibre."
- E. Stebner, Akhurst Machinery

"We thank Francine for the positive part she's played in our lives. I am not sure where we would have gone without her guidance."
- P. Branch, PAJO's Restaurant

"We thank Francine so much for recent meetings. They went really well and certainly the next generation is excited about their involvement in the new Foundation."
- D. Christopher, G&B Estates, Ltd.

"We seemed to move successfully into some thick topics - not always comfortable, but good."
- M. Martin, SunTech Optics

"It couldn't be said better than by a member of our senior team, who said: 'My learning experience with Francine not only helped me improve my work relationships it changed my life.'Ê"
- J. Watkins, North Vancouver Public Library

"Francine's facilitation was a catalyst for greatly improved communication and productivity."
- G. Zlotnik, ZLC Financial Group

"Your facilitation of and report on our prioritization strategy session was valuable in assisting us in defining our strengths, weaknesses, messages, priorities and strategies for our marketing communication activities. The ongoing consultation you have provided is helping us take our marketing communications to a new level."
- S. Koehn, Real Estate Institute of BC

"We thoroughly enjoyed working with you and found your service to be invaluable in creating the initial dialogue that needed to happen. Thank you for your thoughtful summary of our time together."
- C. Penner, Box Interior Design

"The Leadership Program you developed and facilitated for the Council of Post Secondary Library Directors was very well received by the participants. Your fresh approach gave us new insights into our roles as leaders."
- S. Wallace, CPSLD

"Thanks for your speedy creation of these minutes and for your expert guidance through our meeting! I found our meeting productive and instructive - thank you very much for your efforts!"
- H. Holden, Vancouver Park Board

"We enjoyed working with you to develop the day, and very much appreciated the approach you took of tailoring the workshop to meet the needs of the staff."
- B. Barlow, Surrey Public Library